Accessibility at Kalda is something we work on, not something we claim. This post is about what we’ve actually focused on, who’s helped us along the way, and what’s still ahead. Honest about where we are.
What we’ve focused on
Two main areas of structural accessibility work, plus the financial-accessibility piece.
Colour contrast. Our main visual accessibility focus has been ensuring colour standards across the platform meet colour contrast guidelines. Text on backgrounds, button states, links, focus indicators, and visualisations all get checked against accessibility colour-contrast standards. This is one of the most consequential accessibility decisions a digital platform makes; getting it right means the platform is readable for people with low vision, colour-blindness, and a range of other visual differences.
Subtitles on all courses. Every Kalda video course has subtitles. Not as an afterthought; as part of how each course is produced and shipped. This matters for deaf and hard-of-hearing Kaldans, for anyone watching in environments where audio isn’t practical, and for anyone whose processing benefits from seeing the words alongside hearing them.
Financial accessibility. The £99 lifetime pass is the standard pricing. For anyone for whom £99 is out of reach, we have a pay-what-you-can option, no questions asked. Just email us. Accessibility includes financial accessibility, and we don’t want money to be why someone doesn’t get queer-affirming mental wellbeing support.
How Dot Egg helped
A meaningful piece of our accessibility approach has come from working with Dot Egg on receiving accessibility training. Dot’s work has informed how we think about accessibility decisions across the platform, not just as a compliance question but as a design question.
Accessibility training from someone embedded in disability advocacy shifts the conversation. It moves you from “what do we have to do” to “what are people actually trying to do, and what gets in the way.” That reframing has shaped how we approach the rest of the work.
What’s still ahead
We try to be honest about where we are:
- Continuous colour-contrast and subtitle quality monitoring: these aren’t one-off wins
- Expanding the accessibility audit across more areas of the platform
- Improving the mobile app accessibility to match the web
- More accessibility training across the team as the platform grows
- Listening to specific accessibility feedback and addressing it as we can
Accessibility work is ongoing rather than ever “finished.” We treat it as an active responsibility, not a one-off compliance exercise.
How to flag an accessibility issue
If you encounter a barrier on Kalda, please email hello@kalda.co. We treat accessibility issues as priority feedback and we’re genuinely glad to hear about them.
Useful information to include:
- What you were trying to do
- What happened
- Your assistive technology if relevant (screen reader, voice control, etc.)
- The platform (web, iOS, Android)
- A screenshot if applicable
We’ll respond and let you know what we can address.
Why we treat this as core
Queer audiences are disproportionately affected by access barriers. Queer people are more likely to be neurodivergent, more likely to be disabled, more likely to be living with chronic illness, more likely to have limited disposable income. A platform for queer mental wellbeing that isn’t accessible is a platform that doesn’t reach a significant share of who it’s meant to serve.
We don’t pretend the work is finished. We do try to be specific about what we’ve done, who’s helped, and what’s next.
Where to next
- About Kalda for who we are
- Why we started Kalda
- Browse the course library with subtitles throughout
- Our safeguarding page for crisis routes (kept simple by design)
- Read more from Inside Kalda
Accessibility is care. We try to design like we mean it, with help from people who know more than we do.